Marriage and Family Therapists (MFT) Law and Ethics Practice Exam

According to AAMFT and ACA Codes of Ethics, what is suggested about texting clients?

1. You probably shouldn't because texts are typically unsecured

2. You probably shouldn't because texts become part of the client record

3. You probably can if your phone includes biometric (fingerprint) security

4. You should always avoid texting clients at all costs

The correct answer is: You probably shouldn't because texts are typically unsecured

The assertion that texting clients is generally discouraged due to the unsecured nature of text messages is well-supported by both the American Association for Marriage and Family Therapy (AAMFT) and the American Counseling Association (ACA) Codes of Ethics. The primary concern here revolves around confidentiality and client privacy. Text messages are often transmitted over networks that are not encrypted, making them susceptible to interception by unauthorized individuals. This can compromise the confidentiality that is crucial in therapeutic settings. The emphasis on protecting client information is reinforced in the ethical guidelines that MFTs and counselors are expected to adhere to. Professionals are urged to use secure methods of communication to safeguard sensitive information about clients. In this context, while texting may be a convenient form of communication, it poses significant risks that can violate the ethical obligations to maintain confidentiality. The other options suggest scenarios that may appear to justify texting but do not address the underlying ethical imperative to protect client confidentiality. Thus, the argument that texting is not advisable simply because of its typical unsecured nature aligns with the ethical standards set forth by these professional organizations.